Brunch Buds – Privacy Policy

Introduction

Brunch Buds (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book our services through Instagram or Facebook, and when payments are processed via Stripe, facilitated by Manychat. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of personal data:

Personally Identifiable Information: Name, email address, Instagram username, and contact information (among other information).
Payment Information: Credit card details and billing information (processed securely by Stripe).
Booking Information: Details of the brunch events you book, including date, location, and special requests.
Communication Data: Information contained in your direct messages on Instagram, including any communications with us.

How We Use Your Information

We use the information we collect for the following purposes:

Booking Management: To process and confirm your bookings.
Payment Processing: To facilitate payments through Stripe, ensuring secure transactions.
Communication: To contact you with information about your booking and respond to your inquiries.
Marketing: To send you promotional materials and updates about our services, only if you have opted in to receive such communications.
Improvement of Services: To analyze usage trends and improve our services.

How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

Service Providers: Third-party companies that provide services on our behalf, such as Stripe for payment processing and Manychat for communication automation.
Legal Obligations: When required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. Payment information is encrypted and processed securely through Stripe.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For marketing purposes, we retain data until you opt out of receiving such communications.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Rectification: You can request that we correct any inaccuracies in your personal data.
Erasure: You can request that we delete your personal data, subject to certain conditions.
Restriction: You can request that we restrict the processing of your personal data.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Objection: You can object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at hello@brunchbuds.com.

Third-Party Links

Our services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or the content of these third-party sites.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through our Instagram account. Please review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via direct message on Instagram at @brunch_buds_cph or email us at hello@brunchbuds.com.

Last Updated: 17/05/2024